Looking for a High Ropes and Activity Instructor

Lincolnshire, United Kingdom

Salary not listed

Job Description

About Us

We are one of the UK's largest tree top and zip lining adventure courses in the UK with over 1000m in the trees with 21 zip lines. We are located in Lincolnshire.

Job Summary

We are looking for an outstanding individual with a professional sparkling personality that is capable of thinking on their feet in variety of situations. You will act as the front of a company that prides itself on perfect customer service, ensuring that all our customers leave happy with their expectations exceeded.

Your average day will consist of: 

  • Pre Course checks to ensure safe passage through our 5 courses.
  • Preparing the site and equipment
  • Meeting and greeting customers and then harnessing the groups taking part.
  • Taking customers through a safety brief and demonstration and assessing them for suitability
  • Monitoring the course once the customers are in the trees, assisting as and when required either from below or with them in the trees.
  • Rescuing customers down from the trees if they can't continue at height.
  • Interacting with all our customers to the highest level of customer service. Working and helping people from all backgrounds.
  • Running archery sessions as and when required
  • Running team building sessions as and when required

Qualifications and Skills

Experience in a similar role is preferred but not essential. You need a good head for heights and have the ability to complete all our 5 courses with ease. Climbing qualifications and/or familiarity with climbing equipment and techniques would be advantageous. We are looking at individuals with outstanding personalities with the ability to hold conversations with everyone and resolve problems quickly and professionally.

Full training will be given. The job is extremely rewarding and at times challenging too where you will be in contact with customers continually. You will need to be flexible with finishing times as customers can take 4 hours to complete the course and so the finish times each day do vary.

You must be self motivating, mature in nature with a good sense of humour. You will need to be 18 or over.

Days of work/hours

You will be required to work weekends during school term time and week days during school half terms and the school Easter and Summer holidays. Obviously there is some flexibility as some days will be quieter than others. The work starts in April and ends in October. Hourly rate of £8.50 an hour (rising to £10.50p/h when fully trained). We start at 9am and finish around 3-6pm.

We recommend that you visit our website (click the apply online link below) before you come to an interview.

Responsibilities and Duties

Greeting, rescuing, training and generally ensuring that all customers have a once in a lifetime experience.

Benefits: 

  • Flexible working hours
  • On-site parking
  • Employee discounts
  • Bonus scheme

Contract length: 6 months

Part-time hours: 14-35 per week

Expected start date: 12/04/2021

Job Types: Full-time, Part-time, Temporary

Salary: £8.50 per hour

Additional pay:

  • Performance bonus
  • Tips

Benefits:

  • Employee discount
  • Flexible schedule
  • On-site parking

Schedule:

  • Holidays
  • Weekends

COVID-19 considerations:
The Park is Covid secure and won an award from Lincolnshire County Council as a reflection of the hard work we have put in to keep employees and customers safe. Social distancing, sanitisation stations, regular cleaning, mask wearing and more.

Work remotely:

  • No

COVID-19 precaution(s):

  • Remote interview process
  • Personal protective equipment provided or required
  • Social distancing guidelines in place
  • Sanitisation, disinfection or cleaning procedures in place

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Salary and Benefits

Salary not listed

Accommodation Included :No

Job: Temporary or Seasonal

Apply Now

Contact: Samuel Woodings