Looking for a Snow Sports School Administrator

Wanaka, New Zealand

Salary not listed

Job Description

Treble Cone

Position Description

Snow Sports Administrator

Primary Objective:

To work alongside the Head of Snow School, Head of Performance, Guest Services and Ski School Team Leaders to co-ordinate school bookings, payroll, administration, sales and revenue in relation to our Snow Sports School.

 

*Please mention you found this job on Work the Wilds*

 

Key Tasks:

  • Together with the snow sports team drive school bookings and revenue.
  • Process all pre-season school enquiries, bookings and payments
  • Respond to general email enquiries about the Snow Sports School programmes
  • Process all bookings for local Wanaka school programmes including invoicing and payments
  • To manage sign outs, payroll and recording of hours within snow sports school
  • Manage tracking of 30 hour contracts
  • Provide general administration support to the Snow Sports School department
  • Collect and check Snow Sports School contracts and general HR paperwork.
  • Manage booking process for Riders & Sliders, Team and other specialised programmes as required
  • Coordinate Exit paperwork and completion of departmental surveys
  • Communicate with the Snow Sports and Rentals Manager in regards to sign outs, payroll and school achievement records.
  • Process daily Snow Sports School sign outs and provide pay information to admin.
  • Handle general customer enquiries, assisting guests in bookings and product purchase on mountain and pre-season
  • Assist in the planning and execution of staff training
  • Assist in any other department’s duties where required.

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Responsibilities:

  • To comply with our Health and Safety and Injury Prevention System
  • To consistently provided exceptional customer service to our internal and external guests
  • To be knowledgeable and up to date with all our products and pricing to deal with all transactions on the basis of official prices.
  • To remain organised and project a professional image at all times
  • Observe all security procedures.
  • Be proactive in seeking ways to improve customer service

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Job Complexity:

The holder of this position will be expected to:

  • Maintain all company and departmental service standards.
  • Demonstrate a high degree of professionalism at all times
  • Have the ability to deal effectively with people at all levels.
  • Maintain a positive disposition even under pressure
  • Follow established guidelines and procedures to complete a range of duties.
  • Use common sense and initiative when dealing with situations.
  • Demonstrate an ability to treat sensitive information with discretion and ensure that confidentiality is maintained at all times.

 

Experience:

  • Experience with MS Office (Word, Excel, Outlook).
  • Excellent time management and ability to prioritise work load.
  • Strong organisational skills with the ability to multi-task.
  • Excellent written and verbal communication skills.
  • Attention to details and problem solving skills.

 

About You

  • Have a positive and a proactive, outgoing personality.
  • You will have a desire and willingness to learn new things
  • Be a people person (of course) – ability to engage with fellow employees and guests alike
  • Love to have FUN!!
  • Have a real passion for all things SNOW

 

How To Apply

Applications will only be accepted via the Website. Please visit the website to apply online now.

Salary and Benefits

Salary not listed

Accommodation Included :No

Job: Temporary or Seasonal

Apply Now

Contact: Apply online